On the day of arrival, the rooms are available from 3pm. Please drive your car comfortably directly in front of the hotel entrance.
We kindly ask our guests to leave their rooms at latest till 11 am on the day of departure. (Late check-outs can sometimes be offered on request and are subject to availability. Please contact our front office team)
Cash payment, Debit Cards, Visa, Amex and Mastercard
Sparkasse Imst AG, Geschäftsstelle Ischgl, Dorfstraße 32, A-6561 Ischgl
Elizabeth Arthotel GmbH
IBAN: AT02 2050 2000 0086 6905
Our experience shows that despite you are now looking forward to your holiday unexpected things can cross your plans. Cancellations will only be accepted in written form. There is no right of withdrawal according § 15 Abs. 1 Z. 10 FAGG, instead the AGBH 2006.
150 days before arrival you can cancel free of charge. 150 to 90 days prior to arrival we do charge 20 % of the total amount. 90 to 30 days before arrival we do charge 40 % fee, 30 to 7 days prior to arrival we do charge 70 % cancellation fee. If you cancel in the last week before arrival day we charge 90 % and for an early departure we charge 100 % cancellation fee.
To avoid anger and unnecessary costs we recommend protecting yourself against cancellation or termination as well as rescue costs. (Credit card travel insurances often refund just the bearer’s cost, not the costs of the rest of the family. Detailed information you will get from your credit card institute.)
Worldwide recovery-cost insurance via Mountain Rescue Tirol. Coverage for the entire family (parents, partner and kids up to their 18th birthday) for only EUR 24.00 / year! This insurance is valid worldwide for mountain and water emergency rescues, all sporting activities including aviation and unpaid competition. No height restrictions for expeditions. (rescue costs for up to 15,000.00 EUR)
Protect yourself against cancellation and early departure via insurance. We gladly recommend the European Travel Insurance (Europäische Reiseversicherung).