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Cancellation terms

Sars-CoV-2 infection

Sars-CoV-2 infection is not a free reason for cancellation

A Covid infection or quarantine is no longer a free reason for cancellation. The European Travel Insurance equates a Covid infection with any other illness and would cover any cancellation costs that may arise.

We equate requests for rebooking to a later travel date or requests for credit notes with a cancellation. We cannot accept these requests in the current situation. As a hotel, we also need a certain amount of planning security. Thank you for your understanding.

We therefore recommend taking out insurance with Europäische Reiseversicherung for every booking.

Important links!

Helpful links: Request a room - Deals - Mountain Rescue Service!

Mountain rescue insurance

Worldwide sports accident insurance for 28 €

With just a support amount of only 28 Euros you will help the mountain rescue with procurement of equipment and be insured with your family in the event of an accident in the mountains.

Reimbursement for the entire family! - Co-insured are married couples/cohabitating partners and children who live in a common household and have not reached their 18th birthday.

(Up to 25,000 Euros for search, recovery, and rescue costs.)


Fimbabahnweg 4 | 6561 Ischgl / Tirol Österreich