Arrival - Departure - (Pre-) Payment

Arrival & Departure
On the day of arrival, the rooms are ready from 3.00 pm. Please drive with your car comfortably and directly in front of the hotels main entrance door.

For departure we are glad to drive your car in front of the hotel. We kindly ask our guests to leave the rooms by 11.00 am on the day of departure. (Late Check Outs are subject to availability, please contact our reception team.)

Payment on site
Bargeld, Maestro, Visa, Amex, Mastercard

Prepayment via banktransfer or credit card onlinepayment

IBAN: AT02 2050 2000 0086 6905 , SWIFT/BIC-Code: SPIMAT21XXX

Sparkasse Imst AG, Geschäftsstelle Ischgl, Dorfstraße 32, A-6561 Ischgl

Account holder: Elizabeth Arthotel GmbH

Cancellation

Cancellationterms & AAGBH's 2006

Our experience shows that despite you are now looking forward to your holiday unexpected things can cross your plans. To avoid anger and unnecessary costs we recommend protecting yourself.

Cancellations will be accepted in written from only.

There is no right of withdrawal according § 18 Abs. 1 Z. 10 FAGG, instead the generel terms the AAGBH 2006 (General Terms and Conditions of business for the hotel Industry) apply to our house.

free till 150 days prior to arrival
20 % fee - 150 to 90 days prior to arrival
40 % fee - 90 bis 30 days prior to arrival
70 % fee - 30 bis 7 days prior to arrival
90 % fee within the last week
100 % fee for earlier departure

Visa / Mastercard Online Paymentform

Download Cancellation Terms PDF

Travel Insurance

Provision for cancellation

To avoid anger and unnecessary costs we recommend protecting yourself against cancellation or termination as well as rescue costs with an insurance. We are glad to assist you.

Calculate Insurance premium

Rescue Insurance

Safety First! Worldwide Sports accident insurance for only 28 €

With just a support amount of only 28 Euros you will help the mountain rescue with procurement of equipment and be insured with your family in the event of an accident in the mountains.

Reimbursement for the entire family! - Co-insured are married couples/cohabitating partners and children who live in a common household and have not reached their 18th birthday.

(Up to 25,000 Euros for search, recovery, and rescue costs.)

More info to the Tyrolean Mountain Rescue Service

Supplements

Garage: per night/car for EUR 15.00
Pets: Small pets are allowed on request only. We charge EUR 35.00 per day without food / final special cleaning EUR 70.00.

VIP Service & Advantages

Ski-in & ski-out – You are booking the best location in Ischgl!
Your noble VIP (winged) taxi to Ischgl or other destinations. (Mercedes S-Class, helicopter-shuttle or cab/minibus)
First Arthotel in the Alps: The corridors and rooms serve as presentation space for numerous works of contemporary art.
Ski passes can be booked directly at check in.
Ski- and snowboard in-house rental: Here you get 15 % discount as a hotel guest.
Ski school Ischgl – We gladly assist you in booking your perfect guide/instructor.
Restaurant & best Pizza in Town: At the end of the main ski run directly at the hotel is the Schatzi Restaurant & Pizzeria, as Ischgl insiders call the location. Best Pizza in town! We are glad to take your reservation.

Booking Information & AGBs