Booking information

From check-in to check-out: Here are all the details you need to plan your holiday. If you still have any questions, we will be happy to advise you personally.

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Down payment

  • 70% deposit and balance payment on site 

To guarantee a booking, we need about 70% of the total amount via bank transfer or online payment with VISA, Mastercard or AMEX.

We offer an additional 3% discount if you pay the total amount in advance.

  • IBAN: AT02 2050 2000 0086 6905
  • Sparkasse Imst AG, Ischgl branch office
    Dorfstraße 32, A-6561 Ischgl
  • Account holder: Elizabeth Arthotel GmbH

Smart discount

3% discount for pre-payments in full. If you fully pay your stay in advance, you can deduct 3% from the room rate and thus improve your holiday budget. The discount offer applies only to the room rate. Locales tax and other booked extras are not eligible for discount!

Terms of payment

Payments at check-in & check-out. Payment methods on site:

  • Cash
  • Maestro
  • Visa, Mastercard, Amex

Unfortunately, the hotel bill cannot be paid via bank transfer after departure.


In consideration of the needs of all guests, we run the Elizabeth as a pet-free hotel. In the meantime, we would be delighted if you could keep your pet well accommodated and enjoy your holiday at the Elizabeth in complete relaxation.

Further details for holiday planning are also available in person if required.

Local tax & short stay

  • The local tax is €4.00 per adult and night (from 15 years).
  • For short bookings (1-3 nights) a surcharge of 10% on the room rate will be charged.
  • Garage parking: €25.00 per night
  • Parking space: €15.00 per night

Arrival and departure


On the day of arrival, the rooms are ready for occupancy from 3 pm. Please drive your car directly in front of the hotel entrance. You are welcome to choose your own parking spot or have our driver park your car in the garage or in the parking lot.


We ask our guests to vacate the rooms by 11:00 am on the day of departure. We are happy to accommodate late departures depending on availability. Please contact our reception team. At departure time, we will pull your car up to the entrance.

Cancellation conditions & AGBH

Sometimes everything turns out differently than expected and the booked holiday has to be cancelled or prematurely interrupted. Cancellations are only accepted in writing! The right of cancellation according to § 18 para. 1 line 10 FAGG does not apply, instead the General Terms and Conditions for the Hotel Industry AAGBH 2006 apply.

  • free of charge up to 90 days before arrival 
  • 40 % fee - 90 to 30 days before arrival
  • 70 % fee - 30 to 7 days before arrival
  • 90 % fee within the last week
  • 100 % for early departure

Please note: Cancellation costs are not covered by the hotel! We strongly recommend that you take out travel cancellation insurance.

For your security & peace of mind

Why choose the Elizabeth?

There are so many good reasons to decide for a holiday at the Arthotel Elizabeth. If you aren’t yet familiar with our hotel, discover your advantages and included services and enjoy a particularly luxurious time out in Ischgl.