Accessibility
Statement

We are committed to making our website accessible in accordance with the Barrierefreiheitsgesetz as amended to implement the European Directive (EU) RL 2019/882 on the accessibility of products and services.

This accessibility statement applies to: elizabeth.at

General Description of Services

Our website elizabeth.at offers a wide range of services in the field of e-commerce. These primarily include digital functionalities that support the provision of information, communication, and the electronic processing of bookings and orders.

The specific range of services includes:

• Online booking of stays and package offers via an integrated booking system
• Online inquiries for stays and package offers through a structured form
• Online ordering of gift vouchers via a structured form
• Newsletter subscription to regularly receive offers, event updates, and news
• Comprehensive information about the hotel, room categories, culinary offerings, leisure activities, and additional services
• Contact options for inquiries, requests for information, or booking-related matters, available via telephone or email

Explanation of the Service

The process is carried out entirely through digital interfaces, particularly via forms and integrated booking modules. Users can book rooms and offers online, send inquiries, or order vouchers – regardless of time and location.

In doing so, we ensure that all procedures are clearly structured, transparent, and technically designed to be as accessible as possible for individuals with disabilities. Input and selection processes are largely optimized for ease of use, and important information is presented in a clear and comprehensible manner.

Information About the Provider

ELIZABETH ARTHOTEL
Fimbabahnweg 4, 6561 Ischgl, Tyrol, Austria
Phone: +43 5444 5411
Email: info@elizabeth.at

For further information, please refer to our legal note.

Requirements, Compatibility Status, and Implementation

This website meets the requirements of the Barrierefreiheitsgesetz as far as possible and goes beyond the legal requirements in some aspects. The following standards and guidelines, among others, were taken into consideration:

• Harmonized European Standard EN 301 549, Version 3.2.1
• Web Content Accessibility Guidelines (WCAG), Version 2.2, Levels A and AA

We are constantly implementing measures to further improve the accessibility and user experience of our website.

This includes:

• The website was tested for accessibility, then extensively revised and adapted to accessibility standards.
• A menu with accessibility features has been integrated to enable additional accessibility settings.
• Any future development of the website (e.g. new content, functions) will take accessibility into account from the outset.

Fulfillment of the Requirements

This website is almost fully usable with assistive technologies. No data is recorded when you use the accessibility features, so your privacy is always protected.

Font, Contrast, and Spacing

• The font type, size, and style are chosen to ensure good readability.
• Text and visual content have adjustable contrast settings that can be customized in the accessibility settings.
• There is sufficient spacing between letters, lines, and paragraphs.
• If you experience difficulties with the font, you can select the system font in the accessibility settings.
• A dyslexia-friendly font is also available as an option in the accessibility tools.
• Additionally, you can adjust further settings in your browser or operating system.

Visual Cues

• Visual cues and information are marked with at least two visual indicators and, where necessary, accompanied by text.

Alternatives for Non-Text Content

• Non-text content largely includes alternatives that do not require vision – for example, alternative texts for images, icons, and graphics.

Zoom

• You can enlarge the website content up to 200% without losing information. This can be done using settings in your browser or operating system.

Keyboard Focus

• Interactive elements such as links or buttons are visually highlighted when selected via keyboard to facilitate navigation (focus indicator).

Screen Reader / Braille Display Support

• Almost all areas, content, and functions of this website can be accessed via screen readers. Output can be either auditory or tactile through an externally connected braille display.

Structure & Layout

• This website features a clear and logical semantic structure with meaningful headings and labels that promote easy navigation and comprehension.

Links

• Links are marked with more than one visual cue and include descriptive link text.
• To further improve link recognition, the “highlight links” function can be activated in the accessibility tools.

Alternatives for Auditory Content

• New videos and audios with spoken content include subtitles or other suitable alternatives.

Keyboard Operation

• This website can be largely navigated and operated using an external keyboard.

Clickable Areas

• Clickable elements have sufficiently large buttons and are spaced adequately apart.

Screen Orientation

• This website is responsive and functions well in different screen orientations. You can use your device in both landscape and portrait mode – content, areas, and functions automatically adjust to the chosen format.

Complex Gestures

• Almost no complex gestures or movements (e.g., swiping or dragging) are required.

Speech

• This website functions without the need for speech capabilities and contains no speech-dependent content.

Semantic Structure

• The website is logically and predictably structured.

Time Limits

• If a section has a time limit, it is announced in advance. You can extend, modify, or disable this limit.

Understandable Texts

• Texts are largely clear and written in relatively simple language.

Auto-Fill

• Text input fields support automatic completion features provided by browsers or operating systems.

Error Prevention and Correction

• The website is designed to help avoid errors through clear labels and guidance.
• Forms validate entries and provide feedback to help users easily identify and correct errors.

Animations

• Only few and simple animations are used on this website. To avoid distraction or discomfort, animations can be disabled via the “reduce motion” setting in the accessibility tools.

Flashing Effects

• This website contains no light or flashing effects that could trigger photosensitive seizures or discomfort in sensitive individuals.

Non-Accessible Content

The following content is known to us and is not fully accessible for the reasons outlined below:

• Due to the large number of images on our website, it has unfortunately not yet been possible to provide individual and comprehensive alternative texts for all images. We are aware of the importance of accessible content and are continuously working to add image descriptions as quickly as possible.
• Some of the videos embedded on the website – particularly older productions – currently do not have complete subtitles or audio descriptions. These contents were created before the implementation of current accessibility standards. For new productions, accessible design (e.g., through subtitles and visually supported language) is consistently ensured.
• Certain areas of our website are currently only partially usable with screen readers. In some cases, information, structures, or relationships that are visually clear cannot be programmatically recognized or are not additionally available in text form. Furthermore, in some sections, the order of content relevant to understanding is only visually apparent but not clearly structured in the underlying code. We are aware of these limitations and are working to technically adapt these contents so that they will be fully perceivable and understandable for users with assistive technologies in the future.
• The integrated “Point Map” used to localize specific hotel areas is currently not accessible. Due to its complex technical implementation and dynamic presentation of information, providing an accessible alternative at this time would require a disproportionate amount of effort. We are nevertheless striving for a more user-friendly solution and are happy to offer individual assistance for orientation within the hotel.
• The website also contains documents and content from third parties that were neither developed, funded, nor controlled by us. We cannot make any statements regarding the compliance of these third-party contents with accessibility requirements.
• This particularly applies to the online booking tool, which is based on an external system. A fully accessible implementation of these functions would involve significant technical and organizational effort and is currently not feasible. To nevertheless enable accessible booking or inquiries, our reception team is always available to assist you personally. Please contact us by phone at +43 5444 5411 or by email at info@elizabeth.at.

Accessibility Menu

You can use various accessibility settings on our website that allow you to adapt the appearance and operation of the site to your individual needs. These functions can be found in the bottom right-hand corner of the browser window or via the skip link menu. To further optimize your user experience, several functions can be combined at the same time so that you can adjust the settings as required and achieve an even better effect.

The following functions are available in the accessibility menu:

Summary of the current page

• Generates a summary of the current page in simple language created by artificial intelligence (AI), which summarizes the most important information in a short and understandable way. Please note that the summary may differ from the original version.

Navigation

• Provides simplified navigation that allows users to navigate the website faster and without distractions. This allows users to access the most important areas directly without having to navigate through complex menu structures.

Visual adjustments

• Grayscale: Displays the website in black and white to make it easier to concentrate on the content.
• High Contrast: Increases the color contrasts to improve readability.
• Invert Colors: Inverts the colors to increase the contrast between text and background.
• Reduce Brightness: Reduces the luminosity of colors to reduce eye strain and allow light-sensitive use.
• Reduce Transparency: Uses solid color backgrounds to increase readability and visual clarity.

Text optimization

• Focus on text: Highlights the text area in particular to make reading easier and minimize distractions – maximizing the contrast between background and text.
• Dyslexia-friendly font: Activates a special font that makes reading easier for people with dyslexia or reading problems.
• Use system font: Uses the device's default font to fix any issues with the font used on the website and improve readability and consistency of display.

Content highlighting

• Highlight headings: Makes all headings clearly visible to clarify the structure of the page and make it easier to navigate.
• Highlight links: Highlights all links so that they can be recognized quickly and easily to improve navigation.
• Hide images: Hides images to reduce distractions and put the focus on the text content.

Additional features

• Large cursor: Enlarges the mouse cursor to make it more visible and easier to find.
• Reduce movements: Stops animations, autoplay video content and transitions to provide a smoother and less distracting view of content.

Feedback and Contact

This statement was created on April 17, 2025 and last updated on June 27, 2025.

We are always working to improve the accessibility of our website. If you encounter any non-accessible content that prevent you from using our website, please contact us:

Email: info@elizabeth.at

In this case, please briefly describe the problem and provide the URL of the website or document concerned. We will check your request and contact you as soon as possible.

Enforcement Procedure

If you are not satisfied with the response from the contact options listed above, you can submit a complaint to the competent complaints office. The competent market surveillance authority is the Bundesamt für Soziales und Behindertenwesen (Sozialministeriumservice).

Kontaktformular für Hinweisgeber:innen

If your complaint is justified, the competent authority will propose appropriate measures to remedy the deficiencies identified.